FAQs

How much does shipping cost?

Standard Shipping: £4.99

Free Shipping: Orders over £100.00 qualify for free standard delivery.

How long will delivery take?

Standard delivery typically arrives within 2-4 business days after dispatch.

How long do I have to return an item?

We accept returns on eligible items within 14 days of delivery.

How do I return an item?

To start a return, please contact us first using the 'contact us' form on our home page. We will provide you with the correct return shipping address and any instructions needed to complete the process.

Is it free to return an item?

Unfortunately this is not something we offer just yet. Customers are responsible for all return shipping costs.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

How long until I will recieve my refund in my account?

Please allow 5–10 business days for the refund to appear on your account, depending on your bank or payment provider